This support guide explains how to set up your domain to connect to your Rocketspark website.
It is important that you understand the settings that you are changing and we recommend you first read our Can I manage my own domain name with Rocketspark? What settings do I use? guide if you haven't already.
Quick Reference DNS settings to get your website live. Please read on for instructions:
Please Note: When entering the @ symbol, please either enter @ OR yourdomain.com as the @ symbol will automatically bring your domain name to replace it.
Quick Reference DNS settings to get your website & Google Workspace Emails live.
Please read on for instructions.
Quick Reference DNS settings to get your website & Rocketspark Webmail Emails. Please read on for instructions.
|@||TXT||v=spf1 include:emailsrvr.com ~all|
Note: Some registrars require there to be a trailing full stop at the end of certain records (e.g. au.rocketspark.com.). This will have no effect as long as the rest of the record is correct.
Firstly, please make sure you have the correct support guide. This guide should only be used if you have decided to manage your domain name yourself and your website is being hosted on our Australian server. If you’re not sure where you are being hosted, login to your Dashboard then click My Account, scroll down and your Website Hosting Location is labelled here.
If you are not being hosted on our Australian server, you’ll need to use one of the other support guides:
Upgraded your account yet?
If you are reading this guide, you have most likely already upgraded your account. If you have, great! Hop down to the next step. If you haven’t, please continue reading.
To upgrade your account, you’ll need to log in to your website dashboard and click the big red ‘Upgrade Now’ button, and follow the prompts. Once this is done, you can proceed to the next step and change your DNS records if you’ve chosen to manage your domain yourself.
What settings do I need to change on my domain so that it’s pointing to my new website?
- Change your A Record
Add a CNAME to your domain
The A Record points your domain to our server so that your new website can be viewed.
The CNAME will make sure that you can be found at www.yourdomain.au
Self-managing emails - for experts only:
Please note, that changing the MX records below will change where your emails are being sent to. If you are hosting the email accounts with your current/existing provider, you should not change the MX records.
What if I have email accounts on my domain?
- Set up a new A record to point to the IP address of your existing provider. This will look something like this:
Example: mail.mydomain.com A (22.214.171.124) This IP address needs to be set to your current website's A record for your old website. If you're not sure what your old email/website provider's IP address is, you'll need to touch base with your current email provider for help.
Commonly this would be something like mail.mydomain.com, but you can use any subdomain of your choosing. We just need an A record setup to use in the next step to create your new MX records.
- Once you have done this you can then set up an MX record to divert your email traffic to the current provider independent of the website traffic.
mydomain.com MX 10 mail.mydomain.com (as an example of what your MX records may look like)
Or alternatively, if you're not sure what your email providers' MX records are, you'll need to touch base with your current email provider for help.
Setting up your domain for Rocketspark email accounts - MX Records
If Rocketspark is providing your email accounts you need to configure your domain to point your domain’s MX records to our email service. Please note, that changing the MX records below will change where your emails are being sent to.
If you are hosting the email accounts yourself you should not change the MX records.
The TXT record is optional but is recommended for improved email deliverability. This record should only be set if you are hosting emails with Rocketspark.
Our Webmail email settings:
|@||TXT||v=spf1 include:emailsrvr.com ~all|
|_dmarc||TXT||v=DMARC1; p=none; rua=mailto:CHOSENemail@yourdomain.com|
If your emails aren't not being received by Gmail accounts you will need to add a DKIM record. A DKIM record is a specially formatted DNS TXT record that stores the public key the receiving mail server will use to verify a message’s signature. This means that every DKIM record is unique for every domain.
You will need to contact your email provider so they can send you this DNS record.
Dependent on your domain provider, you might need to enter a '@' rather than your full domain name.
What if I have more than one domain that I wish to manage myself?