This support guide describes how to configure your domain name to point to your Rocketspark website and email hosting if you have chosen to manage your own domain name during the upgrade of your website.
It is important that you understand the settings that you are changing. We recommend you first read our Can I manage my own domain name with Rocketspark? What settings do I use? guide if you haven't already.
How to change your DNS settings in your GoDaddy account:
- Log in to your Account. https://www.godaddy.com/.
- Navigate to Domains, select the domain that you wish to change the DNS settings on and click Manage DNS.
- Under Records, your current DNS settings will be displayed.
- Update the DNS records. You can find the correct IP addresses to use by visiting our support guide here. The below screenshot shows the standard configuration for our Australian Server
If you have Rocketspark Emails also add in the following
- It is also recommended to change the TTL between 30min and 1 hour. This controls how soon future updates will take effect. Make sure this is set to 1 hour and click Update.
- Once these settings have been saved you have successfully changed the DNS records for your domain. These changes may to 1 - 4 hours to propagate throughout the web.
If you find that you are unable to make these changes yourself or need further assistance, please contact the support team at GoDaddy. They will be able to make these changes for you.
Please note that these may change depending on GoDaddy. If you do note these instructions are not helping you, please feel free to let support@rocketspark.com know. We will be able to update the guide on their behalf.