We know how important it is to keep your website's form submissions safe and private. At Rocketspark, we take security seriously, ensuring all form data is protected with industry-standard encryption and secure storage. Here’s how we keep your information secure:
Your form data is encrypted and secure
- All form submission details (excluding uploaded files) are fully encrypted using an industry-standard encryption algorithm.
- The only details not encrypted are the submission date, time, and which form was submitted to.
Stored safely in the right location
- Your form submission data is stored in the same region as your website, ensuring compliance with local data regulations.
- Any files uploaded through a form are stored in secure cloud storage that has no public access.
Who can see your submissions?
- Only website users with the Submissions Manager role can view full submission details.
- Design Partners and Rocketspark staff can only see a censored version of submission data, where only the first and last characters of each field are visible.
Secure transfer of data
- All form submissions (both sent and received) are encrypted over HTTPS, keeping your data safe while it's in transit.
Protection against spam and cyber attacks
- Form submissions pass through our secure Cloudflare network, which helps block large-scale spam attacks and protects against DDoS attacks.
- This doesn’t prevent individual spam messages or targeted spam from real people, but it does reduce bulk spam.
IP tracking for legal compliance
- We log the IP addresses of people submitting forms to help investigate online threats or harassment.
- These IP addresses are stored securely and are only accessible upon direct request from the New Zealand Police or other legally authorised agencies.
By implementing these security measures, we ensure your form submissions remain safe, encrypted, and protected from unauthorised access. If you have any concerns about form security, feel free to reach out to our support team!