Managing form submissions effectively is essential for ensuring a smooth workflow and staying within your storage limits.
Please note: The form inbox with storage in forms is an advanced feature and is only available on the below plans: More information Please contact support@rocketspark.com if you would like this feature!
- Website Builder Pro - 1 GB of storage
- Website Builder Pro+ - 10 GB of storage
- Ecommerce Grow - 1GB of storage
- Ecommerce Pro - 10 GB of storage
How to view your storage
How to free up more storage
FAQs
How to view your storage
- Log in to your Rocketspark Dashboard.
- Click on the "My Forms" section on the left side of the dashboard.
- You can view the amount of storage used where it says "Form file storage". Based on your plan above (1 GB - 10 GB storage available) you will see how much storage you have left.
How to free up more storage
Best practice: Before taking action on any of the options below, download your form submissions to a CSV file to keep your data history secure on your device. How to download form submissions to a CSV file
To ensure you stay within your limit, manage your submissions using these options:
1. Delete Submissions Individually
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In your dashboard, go to the Forms Inbox.
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Select the submission you want to delete.
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A sidebar will appear, click the Delete Submission (you may need to scroll down the sidebar).
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Confirm your action
FAQs
Q: What happens if I exceed the 1GB storage limit?
A: You will no longer be able to save new submissions. Free up space by deleting old submissions or exporting and then deleting data.
Q: Can I recover deleted submissions?
A: You will always have a copy of your form submission which is sent directly to your email account. But once a submission is deleted in Rocketspark, it cannot be recovered to your form inbox in Rocketspark. Always export important data before deleting it.
Q: Can I upgrade my storage limit?
A: Contact Rocketspark Support to discuss storage upgrade options.
Please contact support@rocketspark.com if you have any questions.