How to Add a File Upload Field to a Form on Your Website

Adding a file upload field to your forms is a great way to collect documents, images, or other files directly from your website visitors. Whether you’re gathering resumes, design briefs, or supporting documents, this feature makes it easy for your users to share files with you securely.

Please note: The File Uploads feature is available after the 20th of January 2025 on selected plans. If this feature is not displaying on your dashboard after this date, you may be on a plan without this feature or a plan that will not include the new features until your next subscription renewal. You can get access by upgrading to a higher plan now: How to change Rocketspark subscription

Walk-through tutorial - Click "Get Started"

(To make this tour bigger, click the arrows on the right or zoom in)

Written instructions

Log into your Rocketspark Dashboard
Navigate to "My Forms" on the left-hand side of your dashboard
Click "Create a new form" to create a new form that will have file uploads.

Or click the edit pencil next to an existing form that you want file uploads added to.
Click the button "Add form field"
Add a field label that your visitors will see within the form
Click the dropdown on the right and find the option "File Upload" - you may need to scroll.
Set the maximum number of files that you want your customers to upload (1 file - 20 files)
Set the maximum file upload size allowed per file (1MB - 100MB)

Choose what type of file types you want customers to upload. You can multi-select as many options as you like. Use the scroll bar on the right to see all options.

Category	File Types:
Images	.jpg, jpeg, .png, .gif, .bmp, .tiff, .heic, .webp, .avif, .heif
Documents	.pdf, .doc, .docx, .txt, .rtf, .odt, .xls, .xlsx, .ppt, .pptx
Design Files	.svg, .eps, .ai, .dwg, .dxf, .dgn, .stl, .indd, .psd
Video	.mp4, .mov, .avi, .wmv, .flv, .mkv, .hevc

Save changes
Add anything additional to your form and save the overall changes
If you edit an existing form that is already on a page, you will not need to do anything extra with the file uploads automatically saved to that form - ready to use.

If you have not yet added the form to a page, here is How do I add a form to a page?

How do you view files submitted to a form?

Once customers start using file uploads in a form, to view these files submitted, this will be within your "Form Inbox". You will still be notified via email that a new submission has been sent but you can only download the file through the Rocketspark Form Inbox. This is to help protect you from downloading anything risky (Rocketspark has advanced security that protects you from being hacked).

Within your Rocketspark dashboard, navigate to "Form Inbox"
Click on the new form submitted - or search/filter for the specific form
A sidebar will pop up on the right-hand side of your screen with all details within the form.
You can click the downward arrow next to each file to download these to your device

Please note, that only the admin user of the Rocketspark account or form manager can view form submissions (if you are logged in with designer or another team access, the submissions will be restricted)