How do I create a new form?

Rocketspark's form builder lets you create your own contact forms, enquiry forms and sign-up forms, then add them to any page of your website. This guide shows you how to create a new form, choose your form fields and decide what happens after someone submits it.

You can choose where visitors go after they submit (a thank-you message, another page, or an external website), add your own tracking code, and receive responses at the email addresses you choose.

Form Tutorial 

(To make this tour bigger, click the arrows on the right or zoom in)

How to create a form

1. Log in to your Rocketspark Dashboard. If you are unsure of how to do this then follow our login guide here.
2. Click on the My Forms link to the left of your dashboard on the home screen.
   
3. On the form builder screen, you have the option to create a new form or to edit/delete your previously created forms. Click on the "Create a new form" button. This will bring up the Form Builder in which you can create response forms to your liking.
   
   
   
   

4. By default, all forms send responses to the email address on your Rocketspark account. To change this or add more addresses, type an email address into the Email form enquires to field and press Enter.

5. Click Add form field. In the popup, choose the field type and add a label for the field.
   
   
   
   Form field types:
   
   Name: the name of a person.
   Email: an email address field that checks the format is correct.
   Phone: a phone number.
   Text Field: a single line of text, good for short answers.
   Text Box: several lines of text that expand, good for longer answers.
   Dropdown: you choose the options and the visitor picks one.
   Checkbox: good for yes/no answers, or agreeing to a newsletter sign-up.
   File Upload (Pro form field): lets visitors upload files, such as photos or documents.
   Heading (Pro form field): a heading to split your form into sections. It's not something people fill in.
   Date (Pro form field): visitors pick a date from a calendar.
   Date and Time (Pro form field): visitors pick a date and a time.
   
   Note: Pro form fields are included on the Website Builder Pro, Website Builder Pro+, E-commerce Grow and E-commerce Pro plans. If you're on a free trial, you can try them before choosing a plan. See "Trying Pro form fields on a free trial" below.
    

6. To make a field required, tick the Required checkbox to the right of the field type.
   
   

7. To change the order of your fields, click the arrow under the Order label and drag the field into place.
8. To change the text on the send button, click the dropdown under Send form button text. Choose one of the options or type your own.
9. To choose what happens after someone submits the form, click the dropdown under the Confirmation message label. You can show a message, or send the visitor to another page on your website or an external website.
   
   

10. To add tracking code (for example, Google Analytics), scroll to the bottom of the form and paste your JavaScript tracking code into the box.
    
    Click 11. Save Changes. Your form is saved in My Forms, ready to add to a page.
    
    
    
    

Trying Pro form fields on a free trial

During your free trial, you can add any of the Pro form fields (File Upload, Heading, Date, and Date and Time). When you add one, a message appears saying it's a Pro feature. Click Add field to add it, or Cancel to go back without changing anything.
 

When you upgrade, the Website Builder and E-commerce Lite plans will show "Plan can't be selected" if any of your forms use a Pro form field. Click the help icon next to it to see which fields to remove, and from which forms. Or choose Website Builder Pro, Website Builder Pro+, E-commerce Grow or E-commerce Pro to keep them.

Frequently asked questions

Can I use Pro form fields on my free trial? 
Yes. You can add File Upload, Heading, Date, and Date and Time fields during your trial. To keep them after you go live, choose a plan that includes them.

What happens if I choose a plan without Pro form fields? 
Website Builder and E-commerce Lite can't be selected while a form uses a Pro form field. Remove those fields first, or pick a plan that includes them.

Why can't I see File Upload, Heading or Date in the field list? 
These fields aren't available on the Website Builder or E-commerce Lite plans. To use them, upgrade to a plan that includes them: 

How many forms can I create? 
Website Builder and E-commerce Lite include 5 forms. Website Builder Pro and E-commerce Grow include 200. Website Builder Pro+ and E-commerce Pro include unlimited forms.

Need more help? If you're still stuck, email support@rocketspark.com. We're happy to help.