| This is a supporting resource for the on-page feedback feature. Learn more about this feature. |
When you set up a review, you get to choose how much of the website your client looks at. There are two options, and which one you pick comes down to what you’d like feedback on.
| Option | What your client reviews |
|---|---|
| Full website | Every page that’s currently online on the website. Perfect for a full design review where you’d like eyes across the whole site. |
| Homepage only | Just a single page, captured the moment you create the review. Handy when you only want feedback on one page rather than the whole site. |
Full website
Choose this when you want your client to review the whole site. Your client can move between all the online pages using the menu along the bottom of the screen, and leave comments on any of them.
Full-website reviews stay flexible while the review is running:
- Take a page online during the review and it’ll appear for your client within about five minutes.
- Take a page offline and it disappears from your client’s view. If it still had open comments, don’t worry, you’ll still see them in your panel so you can finish sorting them.
Homepage only
Choose this when you just want feedback on a single page. Here’s the key thing to know: “homepage only” takes a snapshot of whichever page is sitting at the top of your Manage Pages list at the moment you create the review.
Because it’s a snapshot, the page is locked in for that review. Reordering your pages afterwards won’t change what your client sees, and toggling other pages on or off won’t affect it either.
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The handy trick: review any single page Even though it’s called “homepage only,” you can use it to review any single page, not just your home page. Here’s how: |
- In Manage Pages, drag the page you want reviewed (say, your About page) to the top of the list.
- Create your review in homepage-only mode. The snapshot locks that page in.
- Shuffle your pages back to how they were. Your review stays locked to the page you captured.
It’s a great option when you’re adding a single new page to a site that’s already live, like a new services landing page, and you only want feedback on that one page.
What’s a due date for?
We all know how it goes. You send a design off for review, and then… silence. Days tick by, the project drifts, and before you know it, you’re running over time and eating into your budget. Chasing clients for feedback is nobody’s favourite job.
A due date is a gentle way to keep things moving. When you set one, your client sees a friendly countdown in their toolbar while they’re reviewing, a little nudge that their feedback is expected by a certain day. It helps keep your project on track and on budget, without you having to send awkward reminder emails.
It’s a nudge, not a lock
The due date is deliberately gentle. Once it passes, the countdown simply turns to “overdue,” but your client can still go ahead and send their feedback. Nothing gets locked, and nothing is lost. It’s there to encourage, not to shut the door.
Heads-up: there are no automatic reminders
Worth knowing: setting a due date won’t send your client an automatic reminder, and it won’t email you when the date arrives. The countdown lives in your client’s toolbar only.
Our tip: pop a reminder in your own calendar for the due date. That way you’ll know to send your client a friendly nudge if their feedback hasn’t landed yet.
Which timezone does the countdown use?
Here’s an important one. The due date counts down to midnight in the website’s timezone, not yours.
So if you’re based in New Zealand and you’re building a website for a UK business, a due date of Tuesday means the end of Tuesday in the UK, not in New Zealand. This keeps things clear and fair for your client, who sees the deadline in their own local time.
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Where to find the website’s timezone The website’s timezone is set in My Account settings. Pop in there to check or update it if you’re not sure which timezone a website is using. It’s worth a quick check before setting a due date, especially if you and your client are in different countries. |
What your client sees
While your client is reviewing, the due date shows as a live countdown in their toolbar at the bottom of the screen. It updates as the deadline gets closer:
| Countdown shows | What it means |
|---|---|
| 8 days left | Plenty of time. The countdown ticks down day by day. |
| 1 day left | The deadline is tomorrow. |
| Due today | It’s the due date. Shows for the whole of that day. |
| Overdue | The date has passed (shown in red). Your client can still send their feedback. |
On smaller screens, the countdown tucks away to keep the toolbar tidy, but it’s always there on a normal desktop view, which is where your client should be reviewing anyway.
A fresh date for every round
Every time you send a design back for another round, you can set a brand new due date. So you can keep the gentle nudges going all the way through to final sign-off.