If you have multiple Rocketspark websites, you can merge them under one account and manage all of them using the same login email and password. Once you've merged your accounts, you can switch between all your websites through a site switcher in Dashboard.
This help guide will walk you through the steps of how to merge all your existing accounts into one single login.
Note: If you are a Rocketspark Design Partner (with access to Design Studio) and would like to merge their websites under one account, please use this guide: How to change a clients email ownership in Design Studio
Site A - has the login you wish to use
Site B - has the login you wish to remove
- Log into the website you want to get merged - Let's call this Site B.
- Go to the Team section, by navigating to the Team section on the navigation bar on the left.
- Click the Add teammates button.
Note: This will incur additional costs, and you will be prompted with a popup which confirms this. The billing period will depend on your website subscription's billing period. - Fill out the information on the next screen to invite the admin email of site A as an Admin user.
- Accept the invite from the email address from site A, by clicking the Accept invitation link in the email. You can then log into the website you're invited to using the invited email address.
Note:
- If you didn't receive the invite email, make sure to check your Spam folder.
- If the email you're inviting isn't attached to any of your Rocketspark websites, you will be asked to create an account first. - You can now switch between your different websites from the site switcher sitting in the top right corner of your Dashboard.
- Now, to complete the merge, log into the Dashboard of your Site B website, and make the merged user an Owner. You can achieve this by clicking the 3 dots next to the new user on the My team page and then clicking Make owner.
This means, when you log in to this website from your previous admin email address, you won't be able to manage the users (add, remove a user, change user roles). However, you will be able to manage the users when you log in to this website from your new admin email address.
Note:
The site switcher will sort the websites you have based on the most recent login from you.
For any questions or feedback, send us an email to support@rocketspark.com.