If you are a business that needs to charge a sales tax such as GST or VAT this guide will explain the various options available with regards to tax.
Regional tax rates
Rocketspark lets you set the tax individually for each shipping country. For example, if you are a New Zealand GST registered business you may need to charge 15% GST on sales to customers in New Zealand, however sales to other countries may be zero-rated and it is not necessary to charge GST.
In this example you would setup a shipping region for “New Zealand” which has 15% tax called “GST”. For all international shipping regions you would set 0% tax rate.
If your website is connected with Xero for ecommerce sales your tax rates will be pulled in from your Xero settings and you will set the tax rate from a dropdown list of tax rates that mirror the tax options you have set up in Xero.
UK VAT Exemptions
If you are operating a shop in the United Kingdom, some of the products you sell may be exempt from VAT. More information is available at https://www.gov.uk/guidance/rates-of-vat-on-different-goods-and-services
If you are selling VAT-exempt products through your UK Rocketspark shop, you can disable the tax on a per-product basis via the edit product screen.
Tax is still charged on shipping / freight, even if the items on the order are tax exempt.
It is not possible to set different tax rates on different products. If you require this feature please let us know so that we can add your vote to this feature idea.