When you sign up with Rocketspark, we use Google Workspace as our email provider. We offer the option to transfer your existing email addresses associated with the domain names we host for you. For example, if your website is www.businessxyz.com and you already use emails like info@businessxyz.com, we can migrate these to Rocketspark during the domain transfer. You'll have the flexibility to configure your email settings as part of the upgrade process.
Please note, Rocketspark doesn't include all domain types in our subscription so please check here to make sure your domain name is included. We only host email accounts for the domain names we can support. There is also a cost involved in moving emails to Rocketspark, please see below for further details.
In some situations, your existing emails may be set up as POP3 and removing from the server. In which case your email history may only be present on your local computer in Outlook or Apple Mail. In these situations, we can't migrate your emails and you may need to engage an IT specialist to help with this.
Costings
There is a cost that is associated with the email migration as it does take some time for us to sort out the migration. Please contact Rocketspark for a quote.
Why migrate? And free alternatives.
When changing email providers, migrating emails is often essential to ensure a seamless transition and to retain important communication and data. Here are the key reasons for migrating emails:
Continuity and Access to Historical Data:
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- Preserve important information (conversations, attachments).
- Maintain contact records for ongoing business or personal reference.
Avoid Disruption of Communication:
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- Ensure seamless access to past communications.
- Retain email addresses and manage the transition smoothly.
Legal and Compliance Reasons:
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- Meet regulatory requirements for email retention.
- Support audits, legal discovery, and record-keeping.
Convenience and Productivity:
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- Access old conversations easily without using multiple systems.
- Benefit from integrated search features for efficient retrieval.
Data Integrity and Security:
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- Prevent data loss during the provider switch.
- Enhance security by migrating to a provider with better features.
Consistent User Experience:
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- Avoid switching between old and new systems.
- Simplify email management by consolidating emails in one system.
Alternatively, we can set up new email accounts at Rocketspark on your website address that are new but empty. This is quite a common approach and means you don't need to go through with the email migration, perhaps if you don't have much email history this is a good option. There are ways you can migrate the emails yourself by dragging and dropping folders in your email client (Outlook, Apple Mail), but Rocketspark doesn't provide support for this approach.
What's required
The support team will need a few details from you so that they can get the site import started. Please feel free to reach out if you have any questions at all.