You can change the status of your online shop when you are logged into your Dashboard.
When you are logged in you will find your Manage Store listed in the menu on the left-hand side of the page - click "Manage Store".
Next, please click on "Store Preferences"
Once you have clicked on Store Preferences, you will see the title "Shop Status". Underneath this title, you will see a toggle button that will allow you to switch your store Online or Offline.
When you turn your shop offline, a pop-up will appear:
Click turn store offline to continue. Whether you are turning it on or off you will be asked to confirm this at two separate times. This gives you the opportunity to ensure you are doing exactly what you want.
If you are turning your shop online, but you've still got some work to do on your shop before it's ready to go online - you will see a different pop-up:
If this happens there are a few things you need to do. Firstly, click Ok and you will find a list of things you need to review (this list will vary based on what you need to action):
You can click on these links and follow the instructions to get them completed.
Please note that if you are turning off your shop to change your subscription plan, you will need to reach out to the support team and let them know.
If you would like more help setting up your online shop, check out our support guides in the online shop/ ecommerce section of our support centre.
If you would like more help setting up your online shop, check out our support guides in the online shop/ ecommerce section of our support centre.