Clearpay is a great payment option to offer your customers on your online store. However, sometimes you may not want to offer Clearpay as a payment option for some products or services (if an item is a restricted item for instance). The good news is you now have the option to limit what products you offer Clearpay on.
First, you will need to make sure you have Clearpay set up on your Rocketspark Dashboard. If you haven't done this step yet please see our Help Guide: How to set up Clearpay - for merchants.
NOTE: If you need to change this setting on a large number of products (we recommend you set this up for items on the restricted list), you can also bulk-set this setting using our CSV importer in your Dashboard.
Disable/remove Clearpay for certain products.
To disable/remove Clearpay from certain products:
- Go to your Rocketspark Dashboard and click on your Store Home Page (left-hand side of your Dashboard). You'll need to click on the word 'Products'.
- Here you can click the Pencil icon on the product you would like to edit.
- When editing your product scroll down to the bottom where you will see that Available on Clearpay is Toggled on. To disable Clearpay for this product toggle the Green Toggle off.
If you have any questions or these instruction are not clear please reach out to the Customer Support Team at firstname.lastname@example.org