If you're having trouble accessing your Rocketspark dashboard even though you're confident that you're entering the correct details, don't worry! It's possible that your account has been temporarily locked.
But here's the good news: the reason we lock accounts is to protect your security. If there were multiple unsuccessful login attempts within a certain time period, our system automatically locks the account. To get it unlocked, all you need to do is reach out to our amazing customer support team. You can give us a call or send us an email from the owner's email address, and we'll be more than happy to assist you and unlock your account. We might just need to ask you a few quick questions to verify your identity. It's all for your own protection!