Rocketspark allows you to easily link your Instagram account with your website so you can add an Instagram live feed on your website and/or so your visitors can easily click to view your Instagram account. You’ll need an Instagram account if you don’t already have one. You can create an Instagram account at https://instagram.com.
How to link your Instagram with your Rocketspark website
The steps below are for when you've set up an Instagram business account with a separate email address to your personal Instagram account.
- Log into your Rocketspark Dashboard.
- Click on the 'Social media' link on the left-hand menu
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Next to Instagram click the add button.
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You will be redirected to the Instagram page - you will need to log into the page you are trying to add if you aren't already.
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Make sure that the slider is turned on if you want the social icon to appear on your page.
This can be linked on your page by using either the social media buttons which can be added in a block on the page or in your Sitewide Design Settings. The social media icons can be placed in the header, side, page links or footer of the page.
Just click on the Social Media Design Options button to go directly to your Social Media Icons tab in your Sitewide Design Settings.
PLEASE NOTE: Refer to the steps above to link your Instagram account with Rocketspark. The below is currently not valid.
Next to Instagram click the add button.
+ If you previously linked your website with Instagram and need to reconnect for whatever reason, here are the steps.
NOTE: If you're already logged in on an Instagram account on your browser Rocketspark will automatically connect to that account when linking Instagram up with your website. Make sure to log out of any personal Instagram accounts on your browser before connecting everything up.
You want your business website to link to your business Instagram
If your business Instagram account is set up underneath your personal Instagram account (using your personal login details), follow these steps first before linking your business Instagram account with your Rocketspark website.
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Open Instagram and select your business handle (name) from the dropdown, (if it's not already showing).
- Click on the burger menu icon (3 lines), then click on Settings.
- Click Security.
- Select Create Password, and add a new password for your business account. When you link your Rocketspark website with your Instagram account, you'll use this new password with your business handle/account name.
How to link your Instagram with your Rocketspark website
The steps below are for when you've set up an Instagram business account with a separate email address to your personal Instagram account.
- Log into your Rocketspark Dashboard.
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Click on the 'Social media' link on the left-hand menu
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Next to Instagram click the add button.
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Sign in to your Instagram account, using your business Instagram account details and then click Log In. Please note that if you are already signed in the device, it will automatically log you in.
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Make sure that the slider is turned on if you want the social icon to appear on your page
This can be linked on your page by using either the social media buttons which can be added in a block on the page or in your Sitewide Design Settings. The social media icons can be placed in the header, side, page links or footer of the page.
Just click on the Social Media Design Options button to go directly to your Social Media Icons tab in your Sitewide Design Settings.
If you want to learn more about why you should use social media to market your business, please check out our guide here.
Reconnecting your Instagram account with Rocketspark
NOTE: If you connected your Rocketspark website with Instagram before 28 May 2020, you'll need to follow these reconnection steps in order for your Instagram feed to continue to update live on your website.
- In your Social Media Settings, click on your Instagram name/handle. A pop-up will appear.
- Click the Disconnect button to disconnect Instagram (You must do this in order to reconnect it, have your Instagram log-in details handy).
- Now reconnect your Instagram with Rocketspark by following the steps above here.
Data Deletion
Rocketspark does not store any of your personal data when connecting to Instagram. If you wish to remove your images from Rocketspark, simply disconnect your Instagram account from the Social Media page in your dashboard.
Errors that can appear:
OAuthException:Your account's future activity history off Meta technologies currently turned off. Please visit account center to change it.
It happens as Meta blocks any Auth logins to other services such as Rocketspark if a setting is turned off.
If this error appears, please try the following:
- Go to Your information and permissions (sometimes called Your information and permissions / Privacy).
- Find Your activity off Meta technologies (older wording: Off-Facebook activity).
- Open Manage future activity (or Future activity history).
- Turn ON future activity (so it’s not disabled).
- Go back to your website and try connecting Instagram again.
FAQ:
My feed isn’t updating — what’s wrong?
Instagram tokens occasionally expire or get revoked when you change your password or update permissions. Go to your Rocketspark Dashboard → Social Media → Instagram → and reconnect. This refreshes the token and restores your feed.
Can I connect multiple Instagram accounts?
No — each Rocketspark site can connect to one Instagram account at a time. If you manage several brands, you’ll need to link each brand’s Instagram to its own Rocketspark site. Or you can use buttons to link to the different Instagram accounts directly through the URL.
Will my captions, hashtags, or Reels display on my site?
Currently, only photo and carousel posts appear. Captions aren’t displayed for design consistency, and Reels are excluded because of API limitations.
Can I control which posts appear?
No — the Instagram feed automatically shows your most recent posts. If you’d like to feature specific images, you can upload them manually in an image block instead.
What happens if I disconnect from Instagram?
Your feed and icon will stop showing immediately, but your site design remains unchanged. You can reconnect any time using the same steps.
Is my data secure when connecting to Instagram?
Yes. Rocketspark uses Facebook’s official integration — meaning your login details are never stored by Rocketspark. You can revoke access at any time through your Facebook account settings.
What does the error message “OAuthException: Your account's future activity history off Meta technologies is currently turned off” mean?
When this setting is off, Meta prevents third-party apps — like Rocketspark or Curator — from accessing the data needed to authenticate your Instagram account. As a result, your website can’t connect or display your Instagram feed. Check out this guide for more: https://help.curator.io/article/103-future-activity-error-when-connecting-instagram