In order to transfer your domain name to Rocketspark, usually we will need a transfer code to complete the transfer. This is a code that can be sent to the admin contact and when given to a new registrar this allows the domain to be transferred to their control. Its a bit like a pin code to allow the transfer to happen.
This code has a range of names, but is usually called a Auth Code, Auth Key, EPP Key.
UK domain names don't require a transfer code, they operate off a IPS tag. Please follow our guide for setting your IPS tag for transfer to Rocketspark.
How to get your transfer code
- Login to your current domain registrar’s login area. If you're unsure who your registrar is, follow this guide to find out.
- Look for a place to request your transfer code and request this. It can be labelled as many different things, depending on the domain provider. Here are a few common names: Auth Key, Authorization Code, EPP Key, Transfer Code or Transfer Key
- The code is usually emailed to the domain admin email, but is sometimes available on-screen once logged in. You may need to change the admin contact email to an email address you have access to.
- If you can’t find a place to request this automatically, try contacting the domain registrar and request it to be sent to you. They can then send it to the domain contact email. Or alternatively, look for your registrar's Support/Help area for specific instructions.
Authorisation code changes:
A transfer code was originally named the UDAI code which was 8 characters long but there has been an update from InternetNZ as of November 2022. The new transfer code that is needed is a IRS Authorisation code which is 16 characters long.
Some domain providers like Godaddy can sometimes provide a transfer code in the wrong format, so please ensure it is a 16 character code that consist only of alphanumeric characters i.e. lowercase a to z, uppercase A to Z, numerals 0 to 9 or the hyphen (-).
Please reach out to the Rocketspark support team if you have any questions on this.