You can move your Vend ecommerce website to Rocketspark's award-winning website builder and get 3 months FREE on your ecommerce subscription. See Rocketspark pricing.
When will my Vend website shut down?
Your existing Vend ecommerce website will continue to operate until 31st August 2020. In the meantime, you'll be looking for Vend ecommerce alternatives that allow you to move your products across to a new website platform in the fastest, easiest way possible. That's where Rocketspark comes into the picture.
How do I get a discount code for a Rocketspark ecommerce website?
Fill in the form at the bottom of the website page, and we'll send you the Vend Offer discount code with information on how to use the code.
How long is the 3 months free offer valid for?
You’ll need set your new Rocketspark ecommerce website live by 'upgrading' from your 30-day free trial using the discount code, before 1 October 2020.
What do I need to do once I have the discount code?
- Start your 30-day free trial on Rocketspark.
- Once on your free trial, import your store products from Vend to your new Rocketspark store following our easy instructions here.
- Decide what you want to do with your existing Vend ecommerce website content (headings, images, paragraphs). We've put together 3 options for moving your existing page content from Vend to Rocketspark.
- Start a subscription with Rocketspark to set your new website live, and get your first 3 months subscription for free.
Do I have to transfer my domain while I'm on the 30-day free trial?
No, while you're on the free trial you can leave your domain name where it is. Once you 'upgrade' to set your website live you can choose to either transfer your domain to Rocketspark or simply keep your domain with Vend (or any other domain provider) and just point your domain to Rocketspark. We’ll provide instructions on how to connect your domain that's hosted elsewhere to Rocketspark. Want a new domain name? You can purchase a new domain name with us when you 'upgrade' your website to go live.
I run an online store, what will happen to my shop and payment system?
If you choose to move your Vend website and online store to Rocketspark, simply follow these instructions to set up the store part of your new website.
How do I migrate my Vend customers to Rocketspark?
You’ll start getting a new history of your customer profiles when you start selling on Rocketspark. If you no longer want to use Vend, it’s recommended that you keep your old customer history on a spreadsheet. For email marketing purposes, you can import the list to an email marketing system e.g., Mailchimp to utilise the info. You’ll need to continue to use Vend's integration with Rocketspark as the place to view all your sales history.
If I move to Rocketspark is there a risk I’ll have to change again?
Rocketspark is a financially sound and growing company. Our website builder is continually being improved with new features being launched regularly. While there are no guarantees in life we do plan to continue to offer our beautifully simple website builder for a long time to come.
What happens if I don’t take any action?
Your Vend ecommerce website will stop operating on 31st August 2020. To continue selling online, you'll need to move your products across to a new ecommerce website provider.
Is there a contract?
Your Rocketspark plan can be paid monthly or annually and you can cancel at any time. You can see our standard terms and conditions here. If Rocketspark registers a new domain name for you this will be done in your name, so you can rest assured that if you did decide to go elsewhere in the future you'll be able to transfer your domain without any issues.
Is there a catch?
There are no hidden catches with Rocketspark. Vend is a partner of Rocketspark—we want to ensure that your transition is a great one which is why we’ve prepared this special offer for you.