Order emails all follow a similar template, however, depending on the settings of your shop and the payment method, the order email can differ slightly. Below are example emails of what your customers will see when you send them order confirmation emails and shipping and pickup notifications.
Your logo should show at the top of each email - however, if your logo on your site is an SVG with transparent background this will not be included in the email due to the uncertainty of how the logo will appear on a white background.
Order Confirmation email:
When customers pay via card using one of your payment gateways:
If your users selected Bank Deposit as their payment method, the bank details will be above the list of items:
If the product is being delivered, the message will be as below:
If you're offering pickup, the confirmation email will look like this:
If you have Customer Accounts, there will be a link beside the "Your order has been received" line allowing customers to log in and view the status of their order.
If your logo has transparency, the email won't automatically pull it in, as it won't be able to detect whether the logo displays very well with the white of the order confirmation email.