Rocketspark allows you to search and find your abandoned orders, paid and unpaid orders from one place.
How to search for orders
- Login to your website dashboard using your Rocketspark login details.
- On the left-hand side menu, click on the settings cog icon next to Shop.
- On the left, click on Orders.
- This will show by default your most recent orders from the last 30 days. To search for a specific order click on the search icon on the top right corner of the page.
- You can search for a customers name or an order number. The result will display the order number along with the customer's name and whether the order has been paid or not or has been abandoned.