If you receive emails from Rocketspark (order notifications, email enquiries etc) we recommend whitelisting/safelisting the domain names we email you from to make sure our emails get through to you. See below on how to do this if your emails are with Rocketspark. If your emails are not with Rocketspark, please contact your email provider to get the following domains whitelisted:
How to safelist emails from Rocketspark if your emails are hosted by Rocketspark:
- Log in to our webmail system
- Click the Settings link, located in the upper right corner of the webmail window.
- In the left pane, click Spam Settings
- Click Safelist
- Click the Add button under Safelisted Domains & Email Addresses
- Enter rocketsparkmailer.com
- Click the Add button
- Click the Save button
- Then repeat this process for rocketspark.com
- After completing the above steps, it should look like the following screenshot.