When moving your domain across to Rocketspark many new customers choose to transfer their email addresses across to have everything in one single location for peace of mind. However there are quite a few questions that come from this.
What email addresses can be transferred across?
If you have an email address associated to any domain name linked to your Rocketspark website you will have the ability to transfer that email addresses across to us to host.
If your email hosting is with Office 365 or using Google Apps for Business we would recommend you leave your email hosting where it is.
What email addresses cannot be transferred across?
Only emails associated to a domain name you own can be transferred to Rocketspark. If you have an email address such as firstname.lastname@example.org or email@example.com or similar these cannot be transferred to Rocketspark.
Will I lose all my emails if transferring my emails to Rocketspark?
We offer to transfer your existing emails to your new email inbox with us at a charge. Please see the following article on this process to help you understand the process better.
What settings will Rocketspark need in order to get my emails all migrated across?
If you review the following article it will guide you in the right direction to get what we need. How do I find my existing email settings for migrating over to Rocketspark email?
What kind of inbox will I receive with Rocketspark?
You will receive a hosted IMAP email address with 25GB worth of Storage. This means that you can link it to all your devices (Mobile phone, Tablet etc) and it will keep your emails synced between the two. You can also choose to connect with POP3 but this doesn't allow multi device syncing. You will also receive Webmail access which will allow you to view your emails without the use of an external email program or software. To access Rocketspark’s webmail service please see this guide.
Rocketsparks IMAP/POP email hosting does not include Contact or Calendar syncing.
If I transfer my email across what will the email hosting fee be with Rocketspark?
We can create as many email accounts as you like but there is a cost per inbox per month or year depending on your payment plan. For more pricing options please see the Rocketspark pricing page and select your relevant country.
Please view our terms and conditions for our email service here.