This guide will walk you through how to change your pricing plan and decrease the number of products you are able to sell in your shop.
- Log in to your website dashboard using your email and password. If you are having trouble with logging in, follow the guide here.
- Once logged into the dashboard click the Billing link on the left-hand side of the screen.
- Click on the Change Plan button and you will be forwarded to a new page where you can select your new pricing plan.
- Select the plan you wish to continue with and Rocketspark will be messaged and manage your account accordingly to your selections.
NOTE: Before decreasing your product limit please ensure that the current amount of products you have in your shop is below the limit you are changing to. For example, if you are changing to the "up to 400 products plan" please make sure you have 400 or fewer products.
If you are changing from an E-commerce plan to The Website Builder plan, you will need to ensure that you have 10 or fewer products before changing your plan.
See www.rocketspark.com/pricing to see what is included in each plan.
NOTE: If you get the message 'contact support to change your plan', please reach out to support@rocketspark.com so we can assist you when changing the plan.