Rocketsparks connection with Vend doesn't allow you to turn off Variants when you are connected with Vend. This is due to a limitation with syncing this back to Vend. There is however a work around.
You will notice this error message if you attempt to disable Variants once they have been setup.
To resolve this issue.
- Make sure you've saved/backed up any images you have uploaded directly to Rocketspark.
- Delete the product on Rocketspark, but choose to keep the product on Vend.
- Go to your Vend control panel and find the product.
- Edit the product
- Remove any Variants as required. You may want to upload your product images to Vend at this point. (These will also sync to Rocketspark.)
- Click Save.
- This will then sync the product back to Rocketspark